Money, money, money

Today's entry has been inspired by a number of customers, and it's a subject that I'm sure most of my fellow Ticket Office staff and Conductors (or whatever their TOC is calling them this week) hold dear to their hearts.

The subject in question is change or, more specifically, using your Ticket Office/On-Train Staff as a Bank. There aren't many things that annoy me, but someone paying for a £2 to £3 ticket with a £20 note is one of them.

Here's a clue: Ticket Offices and On-Train Staff only have a finite amount of change available, and when it's gone, it's gone. So please try to tender as close to the value of the ticket as possible, as it is greatly appreciated, given that if we run out of change, we can't sell any more tickets...Well, not for cash anyway.

This was a public service announcement on behalf of rail staff everywhere. ;-)